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Error when Trying to Install Render Printer

A partner is trying to install the Render printer and is getting the below error.
Is there something on his machine blocking this installation?
Is there something on his machine blocking this installation?
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GrooperGuru Posts: 476 admin
After a discussion with a few of our developers, we have a recommendation.
There exists a documented processing limitation when using the Grooper Render Printer. The limitation as that only one Render activity (thread) can run at a time for a given Operating System. Large scale production environments with a need for multi-threaded Rendering will need a "Render Farm". This Render Farm would be a series of VMs with extremely minimal compute and memory resources. Each machine will have a single thread of Render activity processing configured to run as a service. The collective environment can then deal with the necessary amount of Render workload within a reasonable time frame.
If the existing Black Ice driver is not really used or necessary on the machine mentioned in this thread, you could attempt uninstalling it, then proceeding with the Grooper Render Printer installation. If the existing printer is mission critical, then it will be advised to install the Grooper Render Printer components on a different machine.5
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Product Manager
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Those are my immediate thoughts.
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@tmartin What operating system are they on? Which installer did they use? What steps did they take leading up to this message? Have they tried this on more than one machine? Have you been able to reproduce this, because I cant?
Product Manager
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