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Error when trying to view Office docs in 2.9

JeffJeff Posts: 189 mod
edited August 2020 in The Astronauts (Q&A)
Getting this error when clicking on any Office document in 2.90.33
Failed to create required directories:  Access to the path 'C:\Windows\System32\config\systemprofile' is denied.
Happens on Word and Excel docs.

Answers

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    dearnerdearner Posts: 286 ✭✭✭
    Jeff - try running Design Studio as admin.  I've entered this as a bug with QC.
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    JeffJeff Posts: 189 mod
    If I run as Admin, I can select a document and apply activities but can't get the documents to view. I'm getting a "No viewer available for selected document."
    I can however select the document type and it opens in Word or Excel. I noticed also that if the Word docs are .docx, the XML data is there.
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