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Folder Not Showing Contents

AstonAston Posts: 12
edited December 2020 in The Astronauts (Q&A)
There is a batch folder that I have to refresh, every time that I open Grooper, in order to see the contents inside of it. Any ideas of what could be causing this?

Best Answer

  • GrooperGuruGrooperGuru Posts: 465 admin
    Accepted Answer
    Yes. There is probably some mild corruption in your Grooper database as it pertains to the child count. This can happen when a cut(copy)/paste or drag/drop operation goes south for whatever reason. Go to this parent folder in Design Studio, then go to the advanced tab at the top and look at the Child Count in the General Info sub tab. I bet it shows an incorrect count. Any, while on that parent folder, go to Tools -> Repair Branch. Leave the box checked for Detect only and see if it finds any invalid child counts. If so, uncheck the box and run it again. Then close and re-open Design Studio to see if that corrects your issue.
    Matt Harrison
    Director of Strategy
    [email protected]


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