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Rubber Band OCR ghosted out in Data Review

lbellipannilbellipanni Posts: 130 ✭✭
edited January 2018 in The Astronauts (Q&A)
In Data Review when trying to use Rubber band OCR its ghosted out.  I have licensing available.  quanity 2 remaining 2

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Answers

  • GrooperGuruGrooperGuru Posts: 481 admin
    What happens if you go to the Extract Text view on that dropdown? Is there text on this document?
    Matt Harrison
    Product Manager
    mharrison@bisok.com
  • lbellipannilbellipanni Posts: 130 ✭✭
    Yes.  I can hilite the Invoice Number from there and it will populate
  • lbellipannilbellipanni Posts: 130 ✭✭
    However once it is populated, I cannot edit the information
  • GrooperGuruGrooperGuru Posts: 481 admin
    Are you actually focused in the field before you hit the right-click context menu? On my Grooper 2.60.0093 instance, that is the behavior I get until I am actually clicked into the field and can see the blinking cursor. If that is not your issue, we can dig deeper. What version are you running?
    Matt Harrison
    Product Manager
    mharrison@bisok.com
  • lbellipannilbellipanni Posts: 130 ✭✭
    I am running version 2.60.0083.  I just checked and made sure I was focused in the field and it was still not enable.  However after using the extract text field all my Invalid fields became valid.  I will reset the process and see what happens in data review when I have no extractions. I want to say previously I was focused but can be 100 percent sure.
  • lbellipannilbellipanni Posts: 130 ✭✭
    That did it.  I must have missed that.   Thanks
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