Rubber Band OCR ghosted out in Data Review

lbellipanni

In Data Review when trying to use Rubber band OCR its ghosted out.  I have licensing available.  quanity 2 remaining 2

RandoCalrisian

It's possible the Read Only property is set to true.  It's right next to the Required property, so it very easily could have been set to True accidentally.

RandoCalrisian

(1) Select the DataField object in question and (2) look for the Read Only property in the General section.
See if that is set to True.

GrooperGuru

What happens if you go to the Extract Text view on that dropdown? Is there text on this document?

lbellipanni

Yes.  I can hilite the Invoice Number from there and it will populate

lbellipanni

However once it is populated, I cannot edit the information

GrooperGuru

Are you actually focused in the field before you hit the right-click context menu? On my Grooper 2.60.0093 instance, that is the behavior I get until I am actually clicked into the field and can see the blinking cursor. If that is not your issue, we can dig deeper. What version are you running?

lbellipanni

I am running version 2.60.0083.  I just checked and made sure I was focused in the field and it was still not enable.  However after using the extract text field all my Invalid fields became valid.  I will reset the process and see what happens in data review when I have no extractions. I want to say previously I was focused but can be 100 percent sure.

lbellipanni

That did it.  I must have missed that.   Thanks