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Content Action Issue with Imported Email
henryma
Posts: 63 ✭
I am using Grooper 2.8; in 2.7 after I expand the mail message; I was able to use content action on level 2 folder and split the pages. In version 2.8; when I preform content action on the pdf after expanding the mail message; I am getting invalid file type for a split operation. The file type association is a pdf.
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Best Answer
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Optionsjclark Posts: 60 ✭✭✭As the Render activity is used to generate a PDF version of the batch, file, you should still run the content action split page step and IP and OCR should still be run at page level.
Please let us know if you have any other questions.5
Answers
I try other vendor emails it works fine; so only certain vendor emails have issue.
"Mail messages are imported to Grooper as Electronic Documents using the RFC822 format. The Render activity can be used to generate a PDF version of the mail message and its attachments. This process will make the mail content viewable in Grooper. "
Have you tried adding a Render activity to verify that the .PDF files are being imported as a PDF version?
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